UHBW Subject Access Request (SAR) Portal for Access to Health Records
Welcome to the UHBW SAR Portal
The UK General Data Protection Regulation 2021 (UK GDPR 2021) read together with the Data Protection Act 2018 (DPA 2018) gives you the right to access the information we hold about you or others, providing you have a legal right of access.
There is no charge, but UHBW reserves the right to make an administrative charge in the case of requests which are manifestly unfounded or excessive.
The UHBW SAR Team is not obliged to comply with any request unless we receive sufficient documentation to identify the patient or applicant (if different), to locate the information held and to confirm if the applicant has sufficient right of access. By making this application you confirm the information given is correct and you are entitled to apply for access under the DPA 2018 and UK GDPR 2021. You are also confirming that it is necessary for the UHBW SAR Team to confirm your identity, right of access and for the Team to request more detailed documentation from you if required.
Once your request has been submitted via the Portal the UHBW SAR Team will send your request to the appropriate healthcare professional for their confirmation that it is safe to disclose the health records. This is a legal requirement under data protection law. The healthcare professional may recommend the best way for you to view the health records; 1) copies sent to you directly which is the most common form of disclosure 2) by making an appointment with the healthcare professional or 3) viewing the health records in the Health Records Department
We aim to disclose health records within one month from receiving your request and sufficient documentation. This may be extended in complex cases however we will inform you of any new timescales.
How do I make a Subject Access Request for health records?
You can make a request for health records via the UHBW SAR Portal by creating an account and logging in below. This is the best way to submit a SAR as it enables us to process your request quickly and efficiently. With a Portal account you will be able to answer any questions we have regarding your request and track it's progress online.
Get Started Online
Please create an account or login if you are an existing user.
line with other healthcare providers, we are managing unprecedented challenges
arising from COVID-19. The Trust seeks to prioritise clinical care which is
severely impacting upon the availability of healthcare staff to assist with
Subject Access Requests. We aim to disclose health records within one month
however we are currently experiencing significant delays of up to three months due to staff having to
self-isolate and the demands on admin/clinical care across the Trust. We will
endeavour to process your request as quickly as possible whilst keeping you
updated. Your patience is much appreciated during this difficult time.